This roundtable offers attendees the opportunity to share their challenges and successes, to benchmark their progress and meet others also using Infor BI.
Mastering customer experience involves almost every aspect of a business, and the challenges involved in achieving ‘excellence’ can often be great and varied.
Possible agenda topics for discussion:
• Efficiencies on month end process
• What are the main challenges
• Views on customer experience and the support desk
• What are your plans for business continuity and compliance utilising Infor BI
• How are you measuring the effectiveness
09:30 – 10:00 Welcome Tea/Coffee
10:00 – 12:30 Round Table Discussions
12:30 – 13:30 Lunch
13:30 – 15:00 Round Table Discussion
WHO SHOULD ATTEND
Roundtables are most suited to those in relatively senior positions who are decision makers and influencers within their organisation.
We ask that attendees have something to contribute to discussions as well as areas in which they’d like to learn to ensure conversation is beneficial to all.
Roundtables are free to attend
Please note: If you have registered but can no longer make this session, please let us know as soon as possible as places are limited and we will be providing catering for each delegate.