Services

Consultancy

 

Our team of professional and experienced consultants have both accountancy and technical skills and will add value to your business by challenging assumptions made when moving from your current financial environment to a CFMS solution.

CFMS believe that clients generally benefit when project controls are managed by experts reporting directly to them, rather than through the software suppliers involved. This ensures that project risks are managed openly and helps keep business requirements prioritised ahead of implementation convenience. CFMS have extensive project management experience covering a wide range of business software projects.

Each client is allocated a nominated consultant who is responsible for becoming familiar with that client’s implementation. The nominated consultant is also the primary resource for the delivery of any on-site work.  Our consultants enable clients to supplement their core management team with skills that are lacking as a result of unavailability (i.e. due to the demands of day-to-day business) or lack of experience.

Our Consultants team recognises its responsibility to ensure that every step of the implementation process runs smoothly, so CFMS is there to support:

  • Project Management, system specification and scoping. 
  • System design, technical and application management. 
  • Installation, configuration and infrastructure optimisation. 
  • Risk assessment and troubleshooting. 
  • Implementation Documentation. 
  • System and User Acceptance Testing. 

Your typical CFMS implementation process;

Suport

 

Support Team
Our team of dedicated CFMS experts respond to your requests and queries in a responsive manner, securing the performance of your system, assuring seamless operation and quality.

We don’t believe in canned responses or “one-size-fits-all” support. When you have a question, we’re listening. And when we have an answer, we make it specific to the issue you’re facing right now.

How-to assistance
Get direct access to the Support Team who will answer your questions about processes, product functions and features.

Critical incident support
We’ll respond to your critical issues within an hour.

Account Manager
Your Account Manager will function as your ambassador within CFMS and help you with everything from overseeing your incidents and upgrades to working closely with you to help your organization achieve its initiatives and vision for the future.

 

Contacting Support:
You can speak to one of the support consultants between 9.00am and 6.00pm GMT Monday to Friday excluding UK Public Holidays.

You can contact our helpdesk in any of the following ways:
Telephone: +44 (0)20 8959 0041
Fax: +44 (0)20 8959 0052
Email: support@cfmsystems.com

Plus Performance Training

 

Accelerate your team’s success
We empower you to own your CFMS solution through hands-on, practical training with Plus Performance Training.
Better training leads to a higher return on your technology investment. Only by understanding the wide-ranging potential of your solution can you tap into its full value for your business, transforming users into data experts with our integrated, interactive, and dynamic training approach.

Scheduled classes
From the very first day of training, we empower attendees of all levels of experience to analyze data independently, immediately bringing the benefits to your organization.  Whatever you prefer you can choose according to your budget, schedule, and learning preferences.

Plus Performance Training Schedule

Training Schedule will be available Mid-June

Tailored Training
Customised courses can be arranged for your organisation at your offices or a 3rd party site. For customised courses, we will tutor your team on the functional areas that you want covered – and we can even use your own company data.
If you do not find the course or schedule you are looking for, please contact us for assistance to find the best training solution.

For more information about courses and how to register, please contact
Jasmine Teers, Marketing Manager
Jasmine.teers@cfmsystems.com

Discover all the ways CFMS can help you achieve enterprising results for your business. Browse our through our demos, white papers, product brochures and more.

 

DownloadsOur Resources

BOARD

Budgeting and Planning

BOARD

Financial Consolidation

BOARD

BOARD 9

Infor

Financial Performance Management

Infor

d/EPM-Dynamic Enterprise Performance Management

Jedox

Factsheet Company Overview

Jedox

planning analysis reporting

Jedox

Self-service BI and Performance Management

 

Videos Explore Our Videos

CFMS Performance Management for Hotels (Demo)
This demo will show you how this financial solution is...
CFMS Self Service Dashboards
CFMS can now offer fully self service dashboards, allowing you...
CFMS Financial Consolidation Demo
This demo shows how CFMS can address your financial consolidation...
CFMS Budget Workflow & Reporting Demo Model
This demo shows an overhead and payroll budgeting system, designed...
CFMS Performance Management for NHS (Demo)
This demo shows how CFMS can simplify payroll planning and...
CFMS Performance Management for NGO/Charity Organisations (Demo)
This demo shows a sample budgeting process for a UK...
CFMS Performance Management for Housing Association (Demo)
This demo shows a housing association model with differing interfaces...
CFMS Performance Management for Hospitality (Demo)
This demo shows a rolling forecast process within a hotel...
CFMS Performance Management for Construction (Demo)
This demo shows a controlled budgeting process, with workflow down...
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White PaperDownloads

File Description File size Downloads
pdf CFMS Smarter Strategy CFMS Smarter Strategy
247 KB 1010